About Us

Fitloraq

Discover Beauty That Fits Your Lifestyle

Welcome to Fitloraq, an online cosmetics retail store dedicated to making beauty shopping more convenient, accessible, and enjoyable.

At Fitloraq, we believe that choosing cosmetics should be a simple and comfortable experience. Everyone has their own beauty preferences, daily habits, and personal style. Our online store offers a selection of cosmetic and beauty products to help customers explore options that complement their individual routines.

Operated by Hubei Tiansuiping Network Technology Co., Ltd., Fitloraq provides an online shopping platform where customers can discover cosmetic products, review relevant product information, and complete purchases through a straightforward ordering process.

What We Do

Fitloraq focuses on the online retail of cosmetics and related beauty products.

Our product selection is intended to accommodate a variety of beauty interests, whether customers are exploring everyday makeup essentials, refreshing their personal beauty collection, or looking for products suited to different occasions.

We aim to present our products with clear descriptions, relevant specifications, and practical information that customers can review before making a purchase.

In addition to maintaining our online product catalogue, our operations team oversees essential aspects of the shopping experience, including:

• Cosmetics product listings and information updates

• Online store management and website maintenance

• Customer order processing and administration

• Shipping arrangements and delivery coordination

• Customer service and shopping-related inquiries

• Return requests, refund assistance, and after-sales communication

Our approach emphasizes practical service, accessible product information, and transparent communication throughout the purchasing process.

Our Approach to Online Beauty Shopping

Shopping for cosmetics online often involves comparing different products, reviewing their features, and deciding which options best match personal preferences.

Fitloraq strives to make these steps easier by maintaining an organized shopping environment and providing customers with information relevant to their purchasing decisions.

We recognize that individual beauty preferences vary. For this reason, we encourage customers to review the available product descriptions, usage information, and other relevant details before selecting an item.

As our business develops, we continue to assess our website functionality, product presentation, order management procedures, and customer support practices to identify opportunities for improvement.

Our objective is to create an online retail experience that customers can navigate with confidence and convenience.

Here to Assist You

Customer communication is an important part of our daily operations.

Whether you are considering a purchase, waiting for an order, or requesting assistance after delivery, our support team is available to help with general shopping and order-related matters.

Customers may contact us regarding:

• Cosmetic product descriptions and specifications

• General product selection and usage questions

• Order placement and purchase confirmation

• Payment and checkout-related inquiries

• Order processing and fulfillment updates

• Shipping arrangements and delivery tracking

• Return procedures and refund requests

• Other questions concerning purchases made through Fitloraq

We make reasonable efforts to provide helpful information and assist customers in accordance with our applicable store policies.

Contact Our Customer Support Team

Email: service@fitloraq.com

Phone: 027-58907965

For inquiries about an order you have already placed, please provide your order number and a brief description of the matter.

Including these details can help our support team identify the relevant transaction and handle your inquiry more efficiently.

Customer Service Availability

Our regular customer support schedule is:

Business Days: Monday to Friday

Typical Email Response Time: Within 24–48 business hours

Please be aware that response times may vary depending on the nature of the inquiry and the number of requests being handled.

During major promotional events, public holidays, or periods of increased customer activity, additional processing time may be necessary.

We appreciate your understanding and aim to respond to customer communications within a reasonable timeframe.

Business Identity and Contact Details

Fitloraq is an online cosmetics retail business operated by the company identified below.

Online Store Name: Fitloraq

Business Category: Online Cosmetics Retail

Legal Operating Entity: Hubei Tiansuiping Network Technology Co., Ltd.

Registered Business Address:

Room 16, 20th Floor, Commercial Building 4, Phase 3, Plot K2, Gemdale Zizaicheng, No. 1335 Tuanjie Avenue, Heping Subdistrict, Hongshan District, Wuhan City, Hubei Province, China

Customer Support Email: service@fitloraq.com

Contact Telephone: 027-58907965

Hubei Tiansuiping Network Technology Co., Ltd. is responsible for the administration and operation of the Fitloraq online store. Its operational responsibilities include website management, cosmetics product information, order administration, fulfillment coordination, customer communications, and related after-sales assistance.

The business details above are provided to help customers identify the legal entity operating this website and locate the appropriate contact information for store-related inquiries.

Thank You for Choosing Fitloraq

We appreciate your visit to Fitloraq and your interest in our cosmetics collection.

Whether you are browsing for inspiration, comparing beauty products, or placing an order, we aim to make your experience straightforward and convenient.

Our team remains committed to improving the way we present products, manage purchases, and communicate with customers.

Thank you for taking the time to explore Fitloraq. We look forward to being part of your everyday beauty shopping experience.